BS ISO/IEC 20000-2:2019 PDF

This document provides guidance on the application of a service management system (SMS) based on ISO/IEC 20000-1. It provides examples and recommendations to enable organizations to interpret and apply ISO/IEC 20000-1, including references to other parts of ISO/IEC 20000 and other relevant standards.

Cross References:
ISO/IEC 20000-10
ISO/IEC 38500
ISO/IEC TR 20000-7
ISO 31000
ISO 37500
ISO/IEC 27000
ISO/IEC 20000-1
ISO/IEC/IEEE 15939
ISO/IEC TR 20000-12
ISO/IEC TR 20000-11
ISO 55001
ISO/IEC 20000-6
ISO 9001
ISO/IEC 27001
ISO/IEC 20000-3
ISO/IEC 19770-1


All current amendments available at time of purchase are included with the purchase of this document.

File Size :	1 file , 2.6 MB
ISBN(s) :	9780580999482
Note :	This product is unavailable in Russia, Ukraine, Belarus
Number of Pages :	74
Product Code(s) :	30373342, 30373342, 30373342
Published :	08/20/2019
Same As :	BS ISO/IEC 20000-2:2019